PRIVACY
STATEMENT FOR WWW.GuildWarsPlayers.COM
Information Collection &
Use
Registration
In order to use
this Web site, you must first complete the registration form and/or create a
user name and password. During registration you are required to give contact
information (such as name and email address). We use this information to
contact you about the services on our site in which you have expressed
interest.
You have the
option to provide demographic information (such as income level and gender) to
us; we encourage you to submit this information so we can provide you a more
personalized experience on our site.
THE OWNERS OF
WWW.GuildWarsPlayers.COM is the sole owner of the information collected on
WWW.GuildWarsPlayers.COM. THE OWNERS OF WWW.GuildWarsPlayers.COM collects personally
identifiable information from our users at several different points on our Web
site.
Orders
If you purchase
a product or service from us, we request certain personally identifiable
information from you on our order form. You must provide contact information
(such as name, email, and shipping address) and financial information (such as
credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Surveys or Contests
From
time-to-time we may provide you the opportunity to participate in contests or
surveys on our site. If you participate, we will request certain personally
identifiable information from you. Participation in these surveys or contests
is completely voluntary and you therefore have a choice whether or not to
disclose this information. The requested information typically includes contact
information (such as name and shipping address), and demographic information
(such as zip code).
We use this information strictly for the purposes of shipping prizes and/or other items that the participants in the contest have won or earned.
Membership Upgrade Plans
THE OWNERS OF WWW.GuildWarsPlayers.COM do not guarantee 100% uptime of the website. Each of the 6-month terms of the automatically renewing membership upgrades is based on a calendar year. Site downtime does not effect the longevity or duration of the plans.
All fees for Membership Upgrade Plans are non-refundable.
Uses of
Information
The files and
information submitted by the users of the site is used only for entertainment
purposes. The files and information submitted is property of THE OWNERS OF
WWW.GuildWarsPlayers.COM.
Customer Service
Based upon the
personally identifiable information you provide us, we will send you a
welcoming email to verify your username and password. We will also communicate with
you in response to your inquiries, to provide the services you request, and to
manage your account. We will communicate with you by email or telephone, in
accordance with your wishes.
Profile
We store
information that we collect through cookies, log files, clear gifs, and/or
third party sources to create a “profile” of your preferences. We do not tie
your personally identifiable information, or your purchasing history, to
information in the profile, in order to provide tailored promotions and marketing
offers and to improve the content of the site for you.
We do not share your profile with other third parties.
Agents
We use an
outside shipping company to fulfill orders, and a credit card processing
company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable
information for any other purposes.
Legal Disclaimer
We reserve the
right to disclose your personally identifiable information as required by law
and when we believe that disclosure is necessary to protect our rights and/or
to comply with a judicial proceeding, court order, or legal process served on
our Web site
Log Files
As is true of
most Web sites, we gather certain information automatically and store it in log
files. This information includes internet protocol (IP) addresses, browser
type, internet service provider (ISP), referring/exit pages, operating system,
date/time stamp, and clickstream data.
We use this
information, which does not identify individual users, to analyze trends, to
administer the site, to track users’ movements around the site and to gather
demographic information about our user base as a whole.
We do not link
this automatically-collected data to personally identifiable information.
We use a
third-party tracking service called webalizer that
uses cookies and/or log files to track non-personally identifiable information
about visitors to our site in the aggregate usage and volume statistics.
Cookies
A cookie is a
small text file that is stored on a user’s computer for record-keeping
purposes. We use cookies on this site.
We do not link the information we store in cookies to any personally
identifiable information you submit while on our site.
We use
persistent cookies. . You can remove persistent cookies by following directions
provided in your Internet browser’s “help” file.
We set a
persistent cookie to store your passwords, so you don’t have to enter it more
than once. Persistent cookies also enable us to track and target the interests
of our users to enhance the experience on our site.
If you reject
cookies, you may still use our site, but your ability to use some areas of our
site, such as contests or surveys, will be limited.
This privacy
statement covers the use of cookies by WWW.GuildWarsPlayers.COM only and does not
cover the use of cookies by any advertisers.
Links to Other Sites
This Web site
contains links to other sites that are not owned or controlled by THE OWNERS OF
GuildWarsPlayers.COM. Please be aware that we, THE OWNERS OF WWW.GuildWarsPlayers.COM,
are not responsible for the privacy practices of such other sites.
We encourage
you to be aware when you leave our site and to read the privacy statements of
each and every Web site that collects personally identifiable information.
This privacy
statement applies only to information collected by this Web site.
Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be
aware that any personally identifiable information you submit there can be
read, collected, or used by other users of these forums, and could be used to
send you unsolicited messages. We are not responsible for the personally
identifiable information you choose to submit in these forums.
Access to Personally Identifiable
Information
If your personally identifiable information changes, or if you
no longer desire our service, you may correct, update, delete or deactivate it
by by emailing our Customer Support at
WEBMASTER@GuildWarsPlayers.COM.
Security
The security of
your personal information is important to us. When you enter sensitive
information (such as credit card number and/or social security number) on our
registration or order forms, we encrypt that information using secure socket
layer technology (SSL).
We follow
generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of
transmission over the Internet, or method of electronic storage, is 100%
secure, however. Therefore, while we strive to use commercially acceptable
means to protect your personal information, we cannot guarantee its absolute
security.
If you have any
questions about security on our Web site, you can send an email to us at
WEBMASTER@GuildWarsPlayers.COM.
Children's Guidelines
We care about
children and understand that they have special privacy needs. Therefore, we
have adopted the following privacy policy regarding children:
- Children
under the age of 13 are not allowed to register to use the premium service or
other registered functions.
- We will NOT collect, use, or distribute to third parties personally
identifiable information without prior verifiable parental consent.
- Although administrators and moderaters will be doing their best to keep unsuitable material off of this site, they are unable to monitor all areas of this site at all times. Children under the age of 13 must first get permission from his/her parents before entering and using the features of this site.
- When verifiable parental consent is not obtained, we will only use the online
contact information (such as email) to:
- Respond directly to the child's request on a one-time basis and not use that
information to re-contact the child for other purposes.
- Request the name or online contact information of a parent for the purpose of
obtaining verifiable parental consent or providing parental notification.
- Respond more than once directly to a specific request from a child (such as
in the case where a child requests a newsletter subscription) and not used to
re-contact the child for other purposes. We will use our best efforts to
provide parental notification, which will include the nature and intended use
as well as an opportunity for the parent to prevent the use of the information
and participation in the activity.
- We will NOT provide any links to Web sites that are unsuitable for children.
- We will encourage children to get their parent's permission before sharing
personal information online.
Business Transitions
In the event
THE OWNERS OF WWW.GuildWarsPlayers.COM goes through a business transition, such as a
merger, acquisition by another company, or sale of all or a portion of its
assets, your personally identifiable information will likely be among the
assets transferred. You will be notified via prominent notice on our Web site
for 30 days of any such change in ownership or control of your personal
information.
Changes in this Privacy Statement
If we decide to
change our privacy policy, we will post those changes to this privacy
statement, the homepage, and other places we deem appropriate so that you are
aware of what information we collect, how we use it, and under what
circumstances, if any, we disclose it.
We reserve the
right to modify this privacy statement at any time, so please review it
frequently. If we make material changes to this policy, we will notify you
here, by email, or by means of a notice on our home page.
Contact Us
If you have any
questions or suggestions regarding our privacy policy, please contact us at the
following email address: WEBMASTER@GuildWarsPlayers.COM.